77dt Privacy Policy — How We Handle Your Personal Data

1. Introduction

77dt ("the Platform", "we", "us", "our") is committed to protecting the privacy and personal data of all users who access or use the 77dt online gaming platform at 77dt.app (the "Service"). This Privacy Policy (the "Policy") describes the categories of personal data we collect, the purposes for which we process that data, the legal bases upon which processing is carried out, the circumstances in which we may share personal data with third parties, your rights as a data subject, and the measures we take to protect your data.

By registering an account, making a deposit or otherwise using the 77dt Service, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the Service. This Policy should be read alongside our Terms and Conditions and Responsible Gaming Policy, both of which are available on the 77dt platform.

2. Information We Collect

77dt collects personal data through several channels and in several categories, all of which are limited to what is reasonably necessary for the operation of the Service, compliance with legal obligations, and the delivery of a safe and fair gaming experience to users in Bangladesh. The categories of data we collect include:

• Identity and contact data: full name, date of birth, mobile phone number, email address (if provided), and residential address. This data is collected during account registration and identity verification (KYC) processes.
• Financial and transactional data: deposit amounts and methods, withdrawal requests and amounts, payment method identifiers (such as the last four digits of a mobile wallet number), transaction timestamps, and account balance history. This data is essential for processing deposits and withdrawals and for anti-money-laundering compliance.
• Gaming activity data: bet history, wager amounts, game types played, session durations, win and loss records, and in-play betting activity. This data is used for account management, dispute resolution, responsible gaming monitoring, and product improvement.
• Technical and device data: IP address, device type, operating system, browser type and version, mobile network operator, time zone setting (Bangladesh Standard Time, UTC+6), and platform access logs. This data is collected automatically when you access the Service and is used for security monitoring, fraud detection, and platform optimisation.
• Communications data: records of support interactions (including the content of messages exchanged with the 77dt support team), complaint records, and promotional communications preferences. This data is retained to ensure service quality and to demonstrate compliance with our responsible gaming obligations.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where age verification or identity verification processes require document submission that incidentally contains such information. In those cases, the sensitive data is used solely for the verification purpose and is not retained beyond what is required for that purpose.

3. How We Use Your Information

77dt processes personal data only for clearly defined, legitimate purposes. We do not process personal data in a manner that is incompatible with the purposes for which it was originally collected. The specific purposes for which we use personal data are:

• Account creation and management: to register your account, verify your identity, maintain your account settings and preferences, and process your login and session activity.
• Financial transaction processing: to process deposits via bKash, Nagad, Rocket, Upay and other supported payment methods, to process withdrawal requests, and to maintain accurate financial records in Bangladeshi Taka (BDT).
• Legal and regulatory compliance: to comply with applicable anti-money-laundering (AML) regulations, to conduct KYC verification, to fulfil any reporting obligations required by applicable law, and to cooperate with lawful requests from competent authorities.
• Responsible gaming and player protection: to monitor gaming activity for signs of problem gambling, to apply deposit limits, session limits and self-exclusion requests, and to flag accounts that may require intervention under our responsible gaming obligations.
• Security and fraud prevention: to detect and prevent unauthorised account access, fraudulent transactions, bonus abuse, multi-accounting, and any other prohibited conduct as defined in the 77dt Terms and Conditions.
• Service improvement and communications: to analyse platform usage patterns, to improve game offerings and user experience, and to send you service-related communications (such as account notifications, transaction confirmations, and important policy updates). We do not send unsolicited marketing communications unless you have affirmatively opted in.

4. Legal Basis for Processing

77dt processes personal data on the following legal bases, depending on the nature and purpose of the processing activity:

• Contractual necessity: processing required to perform the contract between 77dt and the user, including account creation, processing deposits and withdrawals, and providing access to the gaming Service.
• Legal obligation: processing necessary to comply with applicable laws and regulations, including KYC and AML obligations, age verification requirements, and any reporting obligations under applicable law.
• Legitimate interests: processing carried out in furtherance of 77dt's legitimate business interests, including fraud prevention, security monitoring, platform integrity, and the improvement of services offered to users, provided that such processing does not override the fundamental rights and freedoms of the data subject.
• Consent: where processing is based on your freely given, specific, informed and unambiguous consent, such as when you opt in to receive promotional communications from 77dt. You may withdraw consent at any time by contacting our support team without affecting the lawfulness of processing that occurred prior to withdrawal.

5. Sharing Your Personal Data

77dt does not sell, rent or trade your personal data to any third party. We may share your personal data with third parties in a limited set of circumstances, and only to the extent necessary for the purposes described in this Policy:

• Payment processors and mobile wallet providers: we share the minimum necessary transactional data with payment service providers such as bKash, Nagad, Rocket and Upay to process deposits and withdrawals. These providers are subject to their own privacy policies and data protection obligations.
• Game technology providers: game studios and platform technology partners (including live casino studio operators such as Evolution Gaming and Pragmatic Play) may receive session data necessary for the delivery of their games. These providers operate as data processors acting on 77dt's instructions and are contractually bound to process data only for the purposes specified.
• Law enforcement and regulatory authorities: where required by applicable law, court order, or the lawful request of a competent authority, 77dt will disclose personal data to the requesting authority. 77dt will notify users of any such disclosure to the extent permitted by law.
• Fraud prevention and security services: where necessary to detect, prevent or investigate fraud, security breaches, or other prohibited conduct, 77dt may share relevant data with specialist fraud prevention services or cybersecurity providers under confidentiality obligations.

All third parties with whom 77dt shares personal data are required, by contract, to maintain appropriate technical and organisational measures to protect the data they receive, and to process it only for the purposes for which it was shared. 77dt does not authorise any third party to use personal data received from 77dt for the third party's own independent commercial purposes.

6. Cookies and Tracking Technologies

77dt uses cookies and similar tracking technologies to operate the Service, improve user experience, and detect fraudulent activity. Cookies are small text files placed on your device when you access the 77dt platform. The types of cookies we use are:

• Strictly necessary cookies: these cookies are essential for the operation of the Service. They enable you to log in, maintain your session, and navigate the platform securely. These cookies cannot be disabled without rendering the Service non-functional.
• Performance and analytics cookies: these cookies collect anonymised data about how users interact with the platform, including pages visited, time spent, and error events. This data is used to improve platform performance and user experience. No personally identifiable information is included in analytics data.
• Fraud detection and security cookies: these cookies help 77dt identify unusual patterns of behaviour, detect bot activity, and prevent unauthorised account access. They are a necessary component of the platform's security infrastructure.

You may control non-essential cookies through your browser or device settings. Please note that disabling certain cookies may affect the functionality of the 77dt platform. 77dt does not use cookies to serve third-party advertising or to track your browsing activity across other websites.

7. Data Security

77dt takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction or alteration. Specific security measures in place include 256-bit SSL encryption for all data transmitted between your device and the 77dt platform, secure server infrastructure with access controls, encrypted storage of sensitive account data, regular security assessments and penetration testing, and multi-factor authentication options for account access.

Notwithstanding these measures, no method of electronic data transmission or storage is completely secure. While 77dt strives to protect your personal data, we cannot guarantee absolute security against all threats. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 77dt will notify affected users without undue delay and will take all reasonable steps to mitigate the impact of the breach.

8. Data Retention

77dt retains personal data only for as long as is necessary for the purposes for which it was collected, subject to any applicable legal or regulatory retention requirements. In practice, this means that account data and transactional records are retained for a minimum period of five (5) years from the date of the last account activity, in order to meet our AML and financial record-keeping obligations. Communications data (such as support ticket records) is retained for a minimum of two (2) years.

Where you have requested deletion of your account, 77dt will delete or anonymise your personal data within a reasonable period, subject to retention of any data that is required to be retained by applicable law or that is necessary for the establishment, exercise or defence of legal claims. Once data is deleted, it cannot be recovered.

9. Your Rights as a Data Subject

Subject to applicable law, you have the following rights in relation to your personal data held by 77dt. To exercise any of these rights, please contact our support team using the email address provided in Section 11 of this Policy. 77dt will respond to all data subject requests within a reasonable period and without charge, except in cases of manifestly unfounded or excessive requests.

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  Right of Access

  You have the right to request a copy of the personal data that 77dt holds about you, along with information about the purposes for which it is processed and the categories of recipients to whom it has been disclosed.
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  Right of Rectification

  You have the right to request that 77dt correct any inaccurate personal data held about you, and to have incomplete data completed, without undue delay.
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  Right to Erasure

  You have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where processing is unlawful. This right is subject to legal retention obligations.
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  Right to Restriction

  You have the right to request that 77dt restrict the processing of your personal data in certain circumstances, such as where the accuracy of the data is contested or where processing is unlawful but you prefer restriction over deletion.
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  Right to Data Portability

  Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to transmit it to another controller.
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  Right to Object

  You have the right to object to the processing of your personal data where processing is based on legitimate interests. Upon receipt of a valid objection, 77dt will cease processing unless it can demonstrate compelling legitimate grounds that override your interests, rights and freedoms.

To exercise any of the above rights, please contact 77dt via the support email address at the bottom of this Policy. We will acknowledge your request within 5 working days and aim to respond in full within 30 calendar days. In complex cases or where multiple requests are received concurrently, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

10. Payment Data and Financial Information

All financial transactions on the 77dt platform are conducted in Bangladeshi Taka (BDT) through third-party payment processors including bKash, Nagad, Rocket and Upay. 77dt does not store full payment account credentials (such as full mobile wallet numbers or bank card numbers) on its servers. Only the minimum necessary transactional reference data is retained by 77dt for the purposes of financial record-keeping, dispute resolution and AML compliance.

Payment processors used by 77dt maintain their own privacy policies and security standards. 77dt is not responsible for the data practices of third-party payment providers and recommends that users review the privacy policies of their chosen payment method. All payment data shared with third-party processors is transmitted over encrypted connections and subject to contractual data protection obligations.

11. Children's Privacy and Age Restriction

77dt is a 21+ platform. The Service is not directed at, and is not intended for use by, any person under the age of 21. 77dt does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person who is under 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on the 77dt platform, please notify us immediately via our support email so that we can investigate and take appropriate action.

12. Changes to This Privacy Policy

77dt reserves the right to update or amend this Privacy Policy at any time. When material changes are made, the revised Policy will be published on the platform with an updated effective date, and registered users will be notified via a platform notification or email where reasonably practicable. Your continued use of the Service following the publication of a revised Privacy Policy constitutes your acceptance of the revised Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how 77dt is protecting your data. If you have any concerns about changes to this Policy, please contact our support team before continuing to use the Service.

13. Contact Us

If you have any questions, requests or complaints regarding this Privacy Policy or the way in which 77dt processes your personal data, please contact our dedicated support team. We are available 24 hours a day, 7 days a week, in Bangladesh Standard Time (UTC+6), and aim to respond to all privacy-related enquiries within 5 working days.

Support email (plain text — not a link): [email protected]